Tech Support for Members

Common Questions

App tour for new members

This quick video tour of Affect’s app shows all the main features.

How do I attend appointments through the app?

This quick video shows how to get through any technical issues and attend your appointments.

How to turn on Audio during your in app Zoom meeting

This quick video shows how to turn on zoom phone audio if you enter a meeting and can’t hear anyone.

My audio on my appointment isn’t working. How do I dial into Zoom Audio?

How can I report a bug/error in the app?

How to check if notifications settings are on in the Affect App?

How do I set up my Android permissions settings to work with Affect?

How do I set up my Android notification settings to work with Affect?

How do I set up my iPhone notification settings to work with Affect?

How do I reset my Affect password?

How do I completely close apps on an Android or an iPhone?

How do I sign documents inside the Affect app?

Having trouble with the in-app Zoom meeting? Here is how to use the meeting ID and password.

Connecting the BACTrack breathalyzer to the Affect App